Monday, November 25, 2013

DWU audit

DWU audit commends and suggests changes

 
By Patrick Matbob

PNG’s Divine Word University has been commended for its development and contribution to the educational needs of the country.
 
 
   An Australian external academic audit panel made the commendations after carrying out an audit this year. The panel recommended that the university needs to give particular attention to maintaining and strengthening academic standards in program design and in teaching and assessment.

In its 62-page report, the panel found that DWU had many successes to report. It stated that the university’s graduates are valued by employers, it is responsive to national needs and emphasizes service to its communities and has established conditions conducive to students learning and academic pursuits. It found that the university has a strong reputation among its external stakeholders and among its students who appreciate the opportunities of learning they have.

 The audit panel specifically audited the university through an educational lens and in an international context, as a young but growing member of the international community of universities.

“Viewed in these contexts, DWU has travelled a long way quite rapidly,” the panel reported. It said it is time for the university to revise and consolidate some areas of operation, to ensure that its internal foundations and structures are fit for purpose and strong enough to support the University through its next phase.

“Above all, the University needs to give particular attention to maintaining and strengthening academic standards in program design and in teaching and assessment”.

The panel’s key recommendations addressed two pressing challenges for the university: strengthening of academic foundations and internal workings of the University; and improving academic standards.

“The university has now passed beyond its initial foundation stage, and needs to embrace a period of consolidation and reinforcement. The rapid growth of students and programs threatens to outstrip the capacity of DWU to manage itself in a coherent and cost-effective manner”.

The panel was concerned with the university’s establishment and plans for more multi-campuses throughout the country as a national university.

The panel made two ‘urgent’ recommendations that needed immediate attention to preserve the safety and credibility of DWU’s operations.

It found that while many degree programs meet the country’s National Qualification Framework, some qualifications offered through the Faculty of Flexible Learning appeared unlikely to meet PNG NQF requirements as they do not meet international expectations for the volume and depth of learning at particular qualification levels.  The panel also recommended that the Faculty of Flexible Learning be dismantled and to be reconfigured as an administrative and logistical centre for support and facilitation of external studies of all forms, including residential schools.

The university also needs to increase its numbers of appropriately qualified and experienced academic staff.

The panel suggested that the university develop learning and teaching plan and a research plan. It also recommended the establishment of the positions of vice-president academic and vice President research to be headed by appropriately qualified personnel.

It directed that greater authority and responsibility be given to deans of faculties and create a proper staff database urgently to improve its capability for workforce planning. It also wanted all the university’s program descriptions to be systematically reviewed for consistency.

It also recommended a solid foundation year for commencing students. While it commended the university for developing a thirty-year plan, it recommended that it revise its current approach to strategic planning and develop a set of key performance indicators. The university has also been told to review its structure of Council membership, including options for alternative models of corporate governance, to ensure its corporate governance is appropriate to a multi-national campus, multi-province institution addressing national needs.

Other specific reccomentations included:

·         Divine Word University rationalise and stabilise its organisational structure, position titles, and reporting lines in keeping with its resources and size, and that the University develop a complete register of delegations of authority.

·         review the roles of campus Vice-Presidents and ensure that academic authority and accountability across all campuses and teaching locations clearly resides with the relevant faculty dean and head of school.

·         minimise the use of recent DWU graduates as the main or sole lecturers for units and provide better mentoring and career development support for those of its graduates appointed to staff positions.

·         foster a stronger culture of academic integrity, including means to ensure that students understand why and how plagiarism is wrong, to minimise the incidence of plagiarism and other academically unacceptable behaviour.

·         establishment and maintenance of appropriate specialised laboratories and resources for health sciences disciplines and expand clinical placement opportunities for students.

·         a senior leader of research in the University with the academic standing and drive to focus research activity across the University and actively seek opportunities to build research capacity.

·         develop and implement a Research Plan identifying specific research themes under which the University is able to, or will be able to, make a significant contribution to the generation of new knowledge, supported by external collaboration.

·         The Audit Panel recommends that Divine Word University establish, as a matter of urgency and possibly in conjunction with another institution, a genuine, credible and transparent ethics committee process for the review and approval of any research involving human subjects.

·         review and refine the applicationof its Policy on Printing and Paper Use, to ensure that the application of this Policy does not adversely affect the academic activities of the University.

·         Divine Word University acknowledge and address urgently students’ concerns about the quality of their food at the Madang Campus.

·         take additional action to ensure the safety of students who live away from the main campus in Madang, especially when they are travelling to and from the Madang Campus.

·         Finally, the intended incentives for academic staff to earn additional income, through consultancy work in teaching and research, are not working as well as they could be. While the intent of these incentives is sensible and praiseworthy, their effects in practice may be less helpful and the Panel suggests DWU review these effects.

·         Although the University has given very careful consideration to its current workload management arrangements for academic staff, the Panel considers the model is in need of revision, to better capture the diversity of activities they take on. The credit points system will assist with the redevelopment of staff teaching allocations, while improved human resources planning will inform a revision of the workload model. Section 9 contains suggestions in respect of staff time for research.

 The panel produced the report after reviewing DWU’s academic programs, policies, strategic plans and other documents and interviewed staff, students and stakeholders. 

Meanwhile, university president Fr Jan Czuba has acknowledged the audit report and said the university will implement the recommendations starting immediately. A proposed time frame has already been prepared to amend the DWU strategic plans as recommended by the audit report and work has already begun with faculty meetings to review delivery of academic programs.

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